Access Bank has dismissed claims that ₦500 million is missing from a customer’s account, describing the allegations as baseless and unfounded.
In a statement shared on its social media platforms on Sunday, the bank emphasized its commitment to ethical practices and assured the public of the security of its customers’ funds.
The allegations originated from a viral video by social media influencer Vincent Otse, popularly known as VeryDarkMan, who accused the bank of engaging in unethical practices involving the account of a deceased customer.
Responding to the claims, Access Bank stated:
“Our attention has been drawn to a video on social media wherein allegations of missing funds and unethical behavior have been made against Access Bank Plc.
“First and foremost, we wish to emphasize that the safety and security of our customers’ funds are core priorities that we take seriously. Second, Access Bank Plc does not engage in or condone any unethical behavior.
“In this case, the allegations of missing funds are completely untrue and baseless. There is no ₦500 million or any other amount missing from the subject customer’s account or any other account with us.
“We, along with other independent stakeholders in the banking industry, have thoroughly investigated these claims and arrived at the same conclusion. Access Bank Plc operates with the highest ethical standards, protecting our customers’ interests while respecting privacy laws.”
The bank urged the public to disregard sensational and unverified claims, reaffirming its dedication to transparency and ethical conduct.
